Sunday, September 20 2026

Luckin Customer Service Repeatedly Misspelled Jackson Yee's Name, Official Apology Issued but Fans Still Unappeased

Luckin Coffee has sparked strong dissatisfaction among fans after its online customer service and backend systems repeatedly misspelled the name of its brand ambassador, Jackson Yee, with related topics quickly trending on Weibo and ranking second on Xiaohongshu's hot list. Although Luckin subsequently posted an apology letter on Weibo, admitting the mistake and correcting it immediately, fans were not satisfied with the official response, believing that such disrespectful errors occurring repeatedly during the endorsement contract period were unacceptable. Previously, the roasted coconut latte endorsed by Jackson Yee surpassed 10.04 million cups in first-week sales, with fans contributing enormously, yet now the system cannot even correctly input the ambassador's name, which is truly lamentable. [more…]

Luckin Coffee store photo controversy: customer photographing an ad featuring Jackson Yee was asked to stop, official customer service responds there is no such rule

Recently, after Luckin Coffee signed Jackson Yee as its brand ambassador, fans flocked to stores to take photos as mementos. However, some customers reported being discouraged by staff when photographing the in-store TV loop advertisements, with staff claiming photography was prohibited inside the stores. This incident sparked widespread discussion, with some employees confirming such a rule exists, while more employees said there were no related restrictions. Luckin's official customer service responded that there is no rule against taking photos and that they would verify the situation. The incident reflects inconsistent management standards across brand stores and has left fans disappointed in their expectations for ambassador promotions. Front Street Coffee follows developments in the coffee industry and brings you a summary of the entire incident. [more…]

Earl Grey Tea: Origin of the Name and Historical Background, and Which Brand of Earl Grey Black Tea Is Worth Recommending?

Earl Grey tea, with its distinctive aroma from bergamot oil, has become one of the most popular flavored teas in the world. But do you know why it is called "Earl Grey"? Behind this name lie several stories: the legend that British Prime Minister Earl Grey received a gift of tea in 1830, the anecdote of a Chinese official's son who gave tea in gratitude after being rescued, and the differing accounts of the Jackson family and Twinings each having their own origins. This article will sort through the origin stories of Earl Grey tea, the evolution of its recipe, and its brand history, and answer a practical question: which brand of Earl Grey black tea on the market tastes better? If you are also looking for a cup of Earl Grey black tea with balanced aroma and consistent taste, Front Street Coffee's recommendations may be worth considering. [more…]

A Complete Guide to Rwanda's Coffee Regions: From the Terroir of the Land of a Thousand Hills to Bourbon and Mibirizi Varieties

In the African specialty coffee landscape, Ethiopia and Kenya often take the spotlight, yet Rwanda, an inland highland nation known as the "Land of a Thousand Hills," also produces surprisingly remarkable coffee. Rwanda sits on the East African plateau at an elevation of about 1,600 meters, with a tropical highland climate and abundant rainfall that provide ideal conditions for coffee cultivation. Its growing regions can be divided by province into Muhazi, the Lake Kivu area, Huye, and Virunga, among others, with the harvest period mostly concentrated between March and August. In terms of varieties, Bourbon and Mibirizi, Rwanda's oldest variety, dominate, with a small amount of Jackson also planted. This article will guide you through a systematic understanding of Rwanda's national character, the distribution of its coffee regions, and the characteristics of its main varieties, so you can experience the unique charm of this country's coffee. [more…]

An Analysis of Burundi's Coffee Industry History, Five Major Production Regions, Cultivated Varieties, and Double Washed Processing Method

Burundi is known as the "Land of a Thousand Hills," located in east-central Africa with an average altitude of about 1,600 meters, giving it a natural advantage for developing specialty coffee. Coffee was introduced by Belgian colonists in 1930, and thereafter went through nationalization, the impact of civil war, and privatization reforms, until 2007 when private washing stations were permitted and the COE competition was held in 2011, only then did the industry truly embark on the path of specialization. This article will systematically review the development of Burundi coffee, introduce the five major producing regions including Kayanza and Kirimiro, the main varieties such as Bourbon and Caturra, and focus on analyzing its double fermentation washing process similar to Kenya's, taking you to fully understand the unique charm of this East African coffee-producing country. [more…]

A Tour of African Coffee-Producing Countries: The Cultivation History and Flavor Characteristics of Burundi, Cameroon, and the Democratic Republic of the Congo

The African continent, with its exceptional natural conditions, has nurtured numerous coffee-producing countries. Beyond the well-known Ethiopia and Kenya, Burundi, Cameroon, and the Democratic Republic of the Congo also deserve attention. Burundi, known as the "Heart of Africa," showcases bright acidity and full-bodied sweetness through varieties such as Bourbon; Cameroon is dominated by Robusta, with Arabica accounting for only a small portion; the DRC, as the birthplace of Robusta, offers coffee with a wild flavor rich in fruity notes. This article will guide you through the coffee cultivation history, producing regions, variety characteristics, and industry status of these three countries, along with relevant recommendations from Front Street Coffee, to provide reference for your coffee exploration journey. [more…]

Burundi, a landlocked country in Africa, specialty coffee beans: an analysis of origin terroir, Bourbon variety flavor, and pour-over extraction methods

Burundi is a small landlocked country in east-central Africa. Although it shares a similar terroir with Rwanda and is often confused with it, it nevertheless showcases specialty coffee potential with elegant sweetness and bright citrus notes thanks to its high altitude, Bourbon varieties, and traditional washed processing. This article systematically reviews the full picture of Burundian coffee beans, from the origin's history, altitude and geography, varieties and processing, and flavor characteristics to Starbucks sourcing and price changes, and includes cupping information and brewing suggestions for Buyendi AA, helping coffee lovers understand this underrated African producing region while retaining Front Street Coffee's brand recommendations and product information. [more…]

Flavor Characteristics of Rwandan Coffee Beans and the Story of Rebirth in the Land of a Thousand Hills: From Genocide to the Rise of Specialty Coffee

Rwanda, known as the "Land of a Thousand Hills," is a prominent African coffee-producing country after Kenya and Ethiopia. However, unlike these two countries with long histories of coffee production, Rwanda's coffee industry was rebuilt from the rubble of war and genocide. This article will guide you through Rwanda's coffee-growing environment, Bourbon varieties, washed processing techniques, and the industry's revival path from the PEARL program to Starbucks' "Blue Bourbon." At the same time, Front Street Coffee will share roasting and brewing recommendations for Rwandan washed Red Bourbon, allowing you to savor the bright citrus acidity and nutty chocolate sweetness while feeling the resilience and hope of this land reborn from the ashes. [more…]

A Complete Guide to African Coffee Origins: Flavors and Signature Beans from Ethiopia, Kenya, and Beyond

Africa, as the continent where coffee originated, has given rise to coffee-producing regions with distinctly striking styles, among which Ethiopia and Kenya stand out in particular. This article systematically reviews the regional characteristics, variety systems, and processing methods of Africa's major coffee-producing countries—Ethiopia, Burundi, Kenya, Rwanda, and Tanzania—and introduces one by one the representative beans from each country currently sold by Front Street Coffee, covering popular lots such as Yirgacheffe, Sidamo, Gesha Village, and Kenya Little Tomato. Whether you prefer bright fruity acidity or rich fermented aromas, you can find your ideal choice on this African coffee map. [more…]

Overview of African Coffee-Producing Countries: Flavor Profiles and Top Picks of Specialty Beans from Ethiopia to Tanzania

Africa is the continent of coffee's origin and the most distinctive flavor coordinate in the world of specialty coffee. From the floral and citrus notes of Ethiopia and the berry and dark plum notes of Kenya, to the washed Bourbon of Burundi and Rwanda and the cocoa sweetness of Tanzania's Kilimanjaro, this land has won over countless coffee lovers with its vibrant fruit acidity and lively aromas. Front Street Coffee will guide you through a systematic overview of the regional characteristics, cultivation models, processing methods, and signature beans of Africa's major coffee-producing countries, so you can gain a deeper understanding of the unique charm of African beans and the key points of tasting them. [more…]

African Coffee Origins Illustrated Guide: From Ethiopia to Tanzania, Exploring the Flavor Code of Floral Aromas and Fruity Acidity

As the continent where coffee originated, Africa is home to the world's most distinctive coffee flavors. From the citrus and floral notes of Ethiopia to the vivid berry and tomato characteristics of Kenya, and on to the unique regional expressions of Burundi, Rwanda, and Tanzania, African coffee has won over countless coffee lovers with its lively, bright fruit acidity and intense aromas. Front Street Coffee has long been deeply involved in African growing regions. This article will systematically review the regional characteristics, variety systems, processing methods, and flavor trends of Africa's major coffee-producing countries, and introduce Front Street's currently available African specialty coffee beans one by one, helping coffee enthusiasts build a complete framework for understanding African coffee. [more…]